These don't teach you the elements, but as you begin to understand the approach, you might find them useful in actually mapping out processes.īut while the Rummler-Brache Group has a methodology as well as software that dovetails with their approach, you don't need to buy the course or the software if you just want to start trying out the method. And to sweeten the deal, they offer a large number of free paper-based tools to help you in mapping processes. The Rummler-Brache Group offers a course in process improvement (for a fee, of course), but they also have a number of interesting publications that just require you to sign up for them. That doesn't mean you have to spend months and much money to get a decent idea of how this methodology works. These courses aren't quick and dirty, and most require a substantial investment in time, and often in money, but with an approach to something as business and practice critical, many practices will find it to be a worthwhile investment. If you want to get a better idea of what's available, check out. The Rummler-Brache Group ( is one of the well-known consulting and education companies in the process improvement space, though finding other sources of information isn't difficult.